Help & Contact
Always wondered what cookies are and why we use them? Here's all you need to know about cookies on our website.
What types of cookies do Thomas Cook Airlines use?
There are three different types of cookies that we use:
Session cookies - These are temporary files, which only last for the duration of your browsing session on the website. Your web browser would normally delete these when you close the browser.
Persistent cookies - These files last longer than the browser session (e.g. if you log into a website and then return to the website later, the website knows who you are and displays a welcome message to you). Persistent cookies enable this to happen.
Third-party cookies - When you use our website you may be sent third-party cookies that are not related to us. If you go on to a web page that contains embedded content, for example YouTube, you may be sent cookies from these websites. RS do not control the settings of these cookies, so we suggest that you check the third-party websites for more information about their cookies and how to manage them.
Below is a list of the most common cookies used on www.thomascookairlines.com:
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Cookies through Criteo:
How do I change my cookies settings?
You can set your browser to reject cookies (see the ‘Help’ menu of your browser to find out how to do this), but please bear in mind that if you do this, certain personalised features of this website cannot be provided to you.
We use third-party application service providers to perform some tracking functions. These companies may use cookie-based information (not including your name, address email address or telephone number) about your visits to this and other web sites in order to measure advertising effectiveness. We may also collect information about your visit to our website, based on your browsing (click stream) activities. This information may include the pages you browse and products and services viewed or booked for example. This helps us to better manage and develop our offers and to provide you with better products and services tailored to your individual interests and needs. We may use this information to measure the entry and exit points of visitors to the Site and respective numbers of visitors to various pages and sections of the Site and details of searches performed. We may also use this information to measure the usage of advertising banners, other click-throughs from the site. We may disclose information of this nature in aggregate form to third parties, personal information on individual visitors will not be passed on to any third party.
To enable or disable cookies, follow the instructions below for the browser version you are using.
Microsoft Internet Explorer
- Select "Internet Options" from the Tools menu
- Click on the "Privacy" tab
- Click the "Default" button (or manually slide the bar down to "Medium") under "Settings"
- Click "OK"
- Go to the "Tools" menu
- Select "Options"
- Select the "Privacy" icon
- Check the box corresponding to "Allow sites to set cookies"
- Click "OK" to save changes
- Select "Preferences" from the Edit menu
- Find the "Cookies" section in the "Advanced" category
- To enable: Select "Accept all cookies" (or "Enable all cookies")
- Click "OK"
- Open Safari if it is not already open
- Choose Safari > Preferences, and then click “Privacy”
- In the “Block cookies” section, specify whether Safari should accept cookies from websites, and when
PLEASE NOTE: if you choose to use this site without declining any non-essential cookies, then your use will constitute implied consent to the non-essential cookies that are set.