Extras/Services Terms and Conditions
No hold baggage is included in the flight cost (except when travelling long haul from 1st May 2015 with Thomas Cook Airlines and to the USA – see further details below). If you are flying with Thomas Cook Airlines, you can pre-book 20kgs of baggage at an extra cost during the booking journey or after the booking has been confirmed. Adding baggage after the booking has been confirmed can be done via this website or our Customer Help Desk. This has to be done outside 6 hours before your first departing flight. However please be advised once a booking has checked in online no changes can be made. If you exceed your baggage allowance, excess baggage charges will apply.
Long Haul Flights: if you are flying long haul from 1st May 2015, Thomas Cook Airlines will allow you to take 1 piece of hold luggage (per person) up to a maximum of 20kgs. The 1 piece/20kgs allowance is complimentary but excess charges will apply if you wish to take more baggage or if you exceed this allowance.
USA: if you have booked after 13 December 2013, Thomas Cook Airlines allow you to take 1 piece of hold luggage (per person) up to a maximum of 23kgs. The allowance cannot be split between passengers or between multiple suitcases. The 1 piece/23kgs allowance is complimentary but excess charges will apply if you wish to take more baggage or if you exceed this allowance.
For more information on baggage allowance see 'Baggage Information' in our website online help page.