Booking Terms and Conditions

Making a booking


The person who makes the booking must be at least 18 and is responsible for payment of the total cost of the booking, including any insurance premiums, and any cancellation or amendment charges that may be payable. The first named passenger is the 'lead passenger'. He or she also agrees to provide accurate and full information to the remainder of the party in relation to the booking, and by confirming the booking, confirms that all the other members of the party, including any that are added or substituted at a later date, agree to be bound by these terms and conditions and all other information on our website. When you book your flight and any other service you will have to pay the full cost of the flight and any other services you book at the same time.

Travel Agent Bookings: If the person who makes the booking is a travel agent, acting as agent for their customer(s), the 'lead passenger' will be the first customer named as travelling on the booking. Any travel agent using this web site will be acting as agent for the customer - not as agent for Thomas Cook Tour Operations Ltd or Thomas Cook Airlines. No commission or other payment will be due from Thomas Cook Airlines to any travel agent making a booking on this site. It is the travel agent's own responsibility to ensure that they comply with any legal or regulatory requirements, including the need to hold their own ATOL, issue a Flight-Plus or other ATOL Certificate and collect APC in cases where the travel agent creates a Flight-Plus or package arrangement for their customer(s) using flights booked via this website.