Frequently Asked Questions

Upgrade your Booking

Please note: the below information is for Thomas Cook Airlines, flight only bookings. If you have booked a packaged holiday, please contact your original booking agent.

Upgrade options

If you would like to upgrade any of your flights on your booking, please contact the Thomas Cook Airlines contact centre on 0800 916 0652. If you are calling from overseas, you can also reach us on 01733 224 330.(Please check with your service provider for any additional charges) Hours of opening are: Monday – Sunday 08:00–22:00.

Alternatively, you are able to contact our Online Chat Team on the previous page, who will be happy to assist in changing your flight details. Hours of opening are Monday – Sunday 08:00-22:00.

Charges will apply, as per the Terms and Conditions, to any changes made to your booking.