Help & Contact

Fees and charges

We've listed all of our charges and fees for your convenience. Some fees can vary depending on the type of flight. Short-haul are flights that are less than 4 hours flight time, medium-haul is less than 7 hours and long-haul over 7 hours.

Changes made online

Payment card changes

Paying by debit card is always free. Credit card and Mastercard pre-paid card fees are charged at 1.5% of the transaction cost. A minimum and maximum charge does applied as below for any transactions. Check our Travel Zones here. 

Destination

Short haul

Medium haul

Long haul

Minimum card charge

£1.00

£2.00

£5.00

Maximum card charge

£25.00

£35.00

£50.00

Name Changes
£35.00/€40.00 per person, per sector, per change for short/medium haul flights. For long haul flights the administration fee is £50.00 per person, per sector, per change. If your flight is leaving within the next 25 hours (flight duration 7 hours or less) or 80 hours (flight duration over 7 hours) or have checked in online, then 100% cancellation fees apply.

Flight Changes
£35.00/€40.00 per person, per sector, per change for short/medium haul flights. For long haul flights the administration fee is £50.00 per person, per sector, per change. You must also pay any additional cost for your flight. If your flight is leaving within the next 25 hours (flight duration 7 hours or less) or 80 hours (flight duration over 7 hours) or have checked in online 100% cancellation fees apply.

Changes made by phone

Payment card changes

Paying by debit card is always free. Credit card and Mastercard pre-paid card fees are charged at 1.5% of the transaction cost. A minimum and maximum charge does applied as below for any transactions. Check our Travel Zones here. 

    Destination

    Short haul

    Medium haul

    Long haul

    Minimum card charge

    £1.00

    £2.00

    £5.00

    Maximum card charge

    £25.00

    £35.00

    £50.00

Charges for extras

Extra

Short-haul

Medium-haul

Long-haul

Adult inflight meals

£6.50

£9.00

£11

Child inflight meals

£3.25

£4.50

£5.50

Hold baggage

from £22

from £24

from £30

Adult choose your seat

from £7.50

from £9.50

from £20

Child choose your seat

£3.75

£4.75

£10

Adult bundle

from £29,50

from £33.50

not available

Child bundle

from £25.75

from £28.75

not available