Why fly with us?
We believe that your holiday should start as soon as you board your flight. We want you to feel excited about flying and for you and your loved ones to have a great time before you even get to your destination.
Our fleet of upgraded A330s
Being able to relax onboard is really important to us and if you’re going to be sitting down for a while, we want you to be sitting comfortably. We've invested more than £8.5 million into refurbishing our fleet of A330s which now have even wider, ergonomically designed seats to give you that little extra space.*
Meals that taste great at 35,000 feet
Plane food has picked up a bad reputation over the years, so that’s why we teamed up with top chef James Martin who has created an in-flight menu full of delicious meals. Your taste buds don’t work well at altitude so each meal has been specially designed using ingredients that pack in as much flavour as possible.**
Our award-winning customer service
We know how we like to be treated when we go on holiday so we make sure we treat you the same. Whether we’re helping you to find your perfect holiday destination or assisting you on board, we pride ourselves on our service to you. Perhaps this is why we win awards for our friendly customer service.***
Flying in Premium Class style
When you’re flying long-haul you can treat yourself to something extra special in our Premium Class cabins. You can start your holiday as you mean to go on, in total relaxation. Enjoy wider, comfier seats, extra legroom, a three course James Martin Premium menu, a full in-flight entertainment programme and much more.****
*Wider seats available on Thomas Cook Airlines newly refurbished A330 fleet. Due to operational reasons, from time to time, we may need to change aircraft and cannot guarantee that such aircraft will be newly refurbished with wider seats.
**Customer Service of the year award – Airline Category – 100 mystery shops carried out July-August 2015 by TNS. For more information visit www.csoy.co.uk; World Travel Awards 2015: Winner of Europe’s Leading Charter Airline and World’s Leading Charter Airline.
***Selected flights only. Subject to availability. Meals will not be James Martin branded for flights departing from the USA. Meals may be changed for operational reasons. Please contact us if you have any special dietary requirements.
****Only available on flights operated by Thomas Cook Airlines UK (Carrier Code: MT). On flights departing from the US, meals will not be James Martin Meals. Availability of Premium Class depends on the aircraft and day of operation.