FCO Travel Advice
It’s important to feel safe when you’re travelling to a different country so make sure you seek advice about your destination before you fly. The FCO (Foreign & Commonwealth Office) offers a range advice for travelling abroad, including safety and security alerts.
For each country listed, the FCO website gives useful information on subjects including safety and security, local laws and customs, entry requirements, natural disasters, the political situation, health alerts, and crime information. It also tells you what to do if something goes wrong.
At Thomas Cook the safety and well-being of our customers and staff is an absolute priority. This means that if we’re advised of an issue affecting one of our destinations, we will react immediately. We rely on the information we receive from the FCO as being the most up to date and well informed. If FCO advice changes have a potential impact on one of our destinations, we will inform customers.
If, at any point, the FCO changes its advice to warn against all but essential travel to an area or country where we operate, we will immediately stop all travel to that destination, and begin a process of evacuating customers and staff from the affected area.
The Thomas Cook Travel Updates page on the Thomas Cook website carries all the information you need about countries or areas where the FCO advises against travel. This is updated on a regular basis, including our current booking policies and customer service helpline numbers. We advise all customers to read the latest information on their chosen destination before they travel and, in light of news coverage of incidents in a number of countries to which we operate in recent months, we understand that you might want further information so have included quick links as below:
If you require additional information or want to check the current advice for a country you can :-
- Check the FCO website www.gov.uk/knowbeforeyougo and click onto travel advice for the relevant country
- Check in store or call your local store our agents will be glad to look up the most up to date information
- Call Thomas Cook on 01733 224 536 our agents will be glad to discuss the most up to date information
- Travel agents can call 01733 224 520 for assistance if they cannot access the information on the internet