Additional information

Travel information for before you fly

Here is a quick list of the visa, entry and exit regulations of some our most popular destinations. You can find up to date information on security, local laws, passport and visa information on the Foreign & Commonwealth website.

Information for Tunisia

Airports: 

Enfidha (NBE), Djerba(DJE)

Departure tax:

From 1 October 2014 the Tunisian government plan to implement a departure tax of 30 Dinar (approx. £11) per person including infants which will apply to all non-residents departing Tunisia.

While we are waiting on final confirmation that this will come into play from 1st October 2014, customers are advised to proceed with their travel plans on the basis that they will need to pay the tax on departure so retain the appropriate local currency when travelling to the airport.

Information for Gambia

Airport:

Banjul (BJL)

Booking Conditions for Banjul originating flights:

The following conditions are imposed when the first flight on your booking originates in Banjul. If the first flight on your itinerary is from the UK these conditions do not apply.

If your journey originates in Banjul you will be subject to the following terms and conditions:

  • For all NON EU passengers whose flight originates from Banjul, evidence of a return ticket will be required to be provided at Banjul Airport.
  • For all passengers that fail to show for their outbound flight from the UK, the inbound flight booking will be cancelled.

Information for Turkey

Airports:

Antalya (AYT), Bodrum (BJV), Dalaman (DLM), Izmir (ADB)

Visa information:

From 10th April 14, all holders of a British Citizen Passport will require a visa to visit Turkey and must obtain this in advance of travel from the official Turkish Government website for $20 per person. You are advised to apply at least one-week before departure. Visas will not be issued on arrival in Turkey. If you hold a different type of Passport, check visa requirements with the Turkish Embassy before you travel. Failure to comply with entry requirements will result in travel being denied/entry refused.

Antalya Terminal: Please be aware that from 15th Dec 2014, departures from Antalya (AYT) will be from Terminal 1, as Termial 2 is closed for maintenence work until further notice.

Information for Mexico

Airport: 

Cancun (CUN)

Visas:

No visa is required for those passengers that are a British Citizen’s holding a UK passport issued in the UK. Non-British Citizen Passport holders or British Citizen holding a UK Passport issued abroad or holders of British Subjects Passports should contact the appropriate consulate or embassy for clarification.

Please note: Passport, visa regulations and fees can change at any time and you should therefore check with your travel agent or the relevant embassy well in advance of travel.

Unaccompanied Children or Children Accompanied by an Adult:

Single parents, unaccompanied children or children accompanied by an adult who is not the parent or a legal guardian should be aware that entry requirements into Mexico require specific documentary evidence of parental responsibility. For Full details visit www.fco.gov.uk under visa and travel advice. Bookings that do not follow this requirement may not be accepted for travel.

Additional Information:

Your passport must be valid for 6 months from date of entry.

Information for Caribbean flights

Airports:

Antigua (ANU), St.Lucia (UVF), Tobago (TAB)

Information:

Antigua, St.Lucia and Tobago flights will go via Barbados. This means if your flight is departing Antigua, St.Lucia or Tobago inbound to the UK, there is a transit stop in Barbados International Airport for a refuel, cabin clean and crew change. When you board the plane in Antigua, St.Lucia and Tobago there will still be passengers on the plane who are on their way from the UK to Barbados.
You would have been advised at the local check-in counters that the seat number stated on your boarding card, is only valid for the final sector, Barbados to the UK. So please take a free seat in your booked cabin class (economy or premium) for the short journey between Antigua, St.Lucia or Tobago and Barbados.

Transit in Barbados:

Once arriving into Barbados the transit time is scheduled at 90 minutes. All customers travelling to the UK will disembark the aircraft first, and will be handed a individual LAMINATED TRANSIT boarding card.

As all Transit customers need to be screened (this is an International Security Regulation) you will proceed through a small transit security area where all hand luggage is required to be screened. You will then enter the International Departure Lounge in Barbados, free to shop and rest, until the gate for your UK flight is announced. 

For Transit customers in Barbados (who have started their journey in Antigua, St.Lucia or Tobago), we suggest duty free liquids >100ml bought prior to the Barbados transit, are not carried in hand luggage due to the local security arrangement to remove these duty free items, which should then be delivered to the gate. The airline cannot be held responsible if these items are not reunited with the rightful owner at boarding time.

Arrival in the Caribbean:

Those passengers whose final destination is Barbados, will disembark the aircraft last and proceed in a different direction to clear Arrival Immigration & Customs in the usual fashion.

All customers arriving in any Caribbean destination are required to complete the landing card of the respected destination which will be given out on the plane. Forms are also available in the arrival areas if you require additional copies.

Information for Cuba

Airports:

Havana (HAV), Holguin (HOG), Santa Clara (SNU), Varadero (VRA), Cayo Coco (CCC)

Visas:

Those passengers that are a British Citizen holding a UK passport issued in the UK is required to complete the Tourist Card Prior to arriving into Cuba. A tourist card will be issued free of charge per person which is included in the cost of your flights. This will be issued at the boarding gate for each customer. The Cuban tourist cards must be completed in one colour ink (either blue or black, not a combination of both). Incorrectly completed tourist cards will be invalid and new card will have to be purchased at 15.00 CUC. This is a cash only payment.

Non-British Citizen Passport holders or British Citizen holding a UK Passport issued abroad or holders of British Subject Passports should contact the appropriate consulate or embassy for clarification

Please note: passport, visa regulations and fees can change at any time and you should therefore check with your travel agent or the relevant embassy well in advance of travel.

Departure tax:

A local departure tax is payable when returning back to the UK. Once the customers have checked in, the customer would then have to take their boarding pass to a special counter which will then be stamped to show that the departure tax payment has been taken. The amount payable is from 25 convertible Pesos. This is a cash only payment. This tax is chargeable to everyone.

Please note: These prices can change at any time.

Additional Information:

Your passport must be valid for 6 months beyond period of stay.

Please note, certain electronic items are prohibited from being taken into Cuba and may be confiscated and not returned if found in your possession or baggage. Please refer to the Cuban Embassy for further information.

        

Information for Dominican Republic

Airport:

Punta Cana (PUJ)

Visas:

Those passengers that are a British Citizen holding a UK passport issued in the UK is required to purchase a tourist card on arrival. This cost from $10 per person. These are valid for 30 days. If your duration of your stay is greater then 30 days, then you will be required to purchase an extra tourist card costing $10 per person.

Tourist cards are also available prior to departure from the Dominican Republic Consulate in London (this can be in person, by post or online at www.dominicanembassy.org.uk).

Non-British Citizen Passport holders or British Citizen holding a UK Passport issued abroad or holders of British Subject Passports should contact the appropriate consulate or embassy for clarification.

Please note: passports, visa regulations and fees can change at any time and you should therefore check with your travel agent or the relevant embassy well in advance of travel.

Additional Information:

Your passport must be valid for 6 months beyond period of stay.

Visitors under 18 travelling do not require written authorisation from their parents as long as they enter and leave with the same person/people. If visitors under 18 do not intend to leave the Dominican Republic with the same person/people that they entered with, then they are required to carry a sworn affidavit drawn up by a solicitor and signed by their parents/legal guardian authorising that. This affidavit needs to be legalised by the FCO (Legalisation Office, Foreign and Commonwealth Office at Old Admiralty Building, Whitehall, London, SW1A 2LG) and the Dominican Republic Embassy (Consular Section, 139 Inverness Terrace, Bayswater, London, W2 6JF) - charges apply.

You should contact the Dominican Republic Embassy or visit www.dominicanembassy.org.uk for latest information as requirements can change or if you have any queries about these requirements.

Information for Jamaica

Airport:

Montego Bay (MBJ)

Visas:

No visa is required for those passengers that are a British Citizen’s holding a UK passport issued in the UK. Non-British Citizen Passport holders or British Citizen holding a UK Passport issued abroad of holders of British Subjects Passports should contact the appropriate consulate or embassy for clarification

Please note: passport, visa regulations and fees can change at any time and you should therefore check with your travel agent or the relevant embassy well in advance of travel.

Departure tax:

A local departure tax is payable at check in on departure. The amount payable is from 1,800.00 JMD or from £18 GBP or from $27.00 USD. This is a cash only payment and Scottish or Irish bank notes are not accepted. Please note: This tax is chargeable for everyone over the age of 2. If an infant is allocated a seat, then the departure tax is chargeable.

Please note: These prices can change at any time.

Additional Information:

Your passport must be valid for 6 months beyond period of stay.

On arrival into Jamaica, a $10 Tourist Enhancement fee tax per person will be chargeable. Please be advised that this price can change at any time.

Information for Goa/Kerala

Airport:

Goa (GOI)

Visa and passport information:

A Visa is required for entry into India. Visas cost approximately £92.20 per person (for UK passport holders) and must be completed online - in.vfsglobal.co.uk. Your visa is valid from the date of issue, not your date of travel. Please keep this in mind when applying for your visa. Thomas Cook cannot be held responsible if your visa does not arrive in time, is not granted or is not valid for the full duration of your holiday. Before applying for the visa, you need to ensure that you have 2 blank pages in the passport.

Either on the aircraft or upon arrival in Goa / Kerala all guests are given a disembarkation form to complete. On returning back to the UK, a separate Departure/Embarkation form needs to be completed and handed over to Immigration on your departure. Forms are available at Goa / Kerala airport.

Non-British Citizen Passport holders or British Citizen holding a UK Passport issued abroad or holders of British Subject Passports should contact the appropriate consulate or embassy for clarification.

IMPORTANT information regarding passports when travelling to India

  • Please be aware that the Authorities in India have changed the rules regarding passports.  
  • Customers travelling will only be allowed entry if they have a machine readable passport.
  •  Indian nationals who are returning to the country and who hold non-machine readable passports will continue to be accepted.

Please note: passport, visa regulations and fees can change at any time and you should therefore check with your travel agent or the relevant embassy well in advance of travel.

Additional Information:

  • Your passport must be valid for 6 months beyond the period of your stay.
  • Indian Authorities require customers to travel by return flights on the same charter airline. One-way charter flights from Goa are not permitted. If you do not take your outbound flight from the UK you will not be permitted to travel back on your return flight to the UK.
  • For further information please refer to the Indian Embassy website: www.hcilondon.in.
  • A photocopy of your passport and your visa is required upon check in at your hotel. Due to many hotels not having photocopying facilities, we suggest that guests provide photocopies to assist reception staff on arrival.

Please note the above only applies to those that are British Citizens and also holding a UK passport. Any other nationals or passport holder’s needs to check with the embassy prior to making a booking.

     

Information about Cape Verde

Airports:

Boa Vista Cape Verde airport (SID)

Visa information:

  • All visitors entering Cape Verde will require a visa and a passport that is valid for at least another 6 months after the travel date.
  • The cost of a visa is included in your flight ticket as long as full Advance Passenger Information is submitted at least 10 days before travel for a visa to be arranged.
  • Failure to provide this information or if the information submitted is incorrect will result in the need to arrange a visa upon arrival at an additional cost of €25 cash, per person.

Please note bookings made within 10 days of departure do not include a visa. This must be arranged upon arrival in to Cape Verde for the above charges.

Additional Information:

Your passport must be valid for 6 months beyond period of stay.

Information for South Africa

Airport:

Cape Town (CPT)

Travelling with minors

Since June 2015, new immigration rules introduced by South Africa mean that parents travelling with children under the age of 18 years will be required to do the following:

  • Show each child’s full unabridged birth certificate. This should list the child’s details along with both parents’ details. The abridged (short) version of a birth certificate only lists the child’s details so will not be accepted.
  • The South African Department of Home Affairs will not accept uncertified birth certificates or copies of the parents/guardians identification.
  • If your child was born in the UK you can get a full unabridged birth certificate from the General Register Office. 
  • If your child was born in South Africa you can get a full unabridged birth certificate from the South African Department of Home Affairs website. 
  • Copies of documents must be certified and photocopies of birth certificates and passports will not be accepted. 

Additional rules for the following:

  • Unaccompanied minors travelling to South Africa.
  • One parent travelling with a child.
  • Children travelling with non-biological parents.

Please visit GOV.UK for further information and travel advice.