Check-in

Late-night check in

Our Sundown check-in service means that at some airports you can do drop your bags off and collect your boarding passes the night before you fly.

Less stress on the day

At London Gatwick and Manchester airports, you can check in your baggage and pick up your boarding pass the night before the flight for a fee of £5.00/€5.00 for passengers excluding infants (children aged 2 years or under on the day of travel). Payment can be made by cash or card (card fees may apply).

On the day of your flight, you can then go straight through the security checkpoints to your gate. In case you used our Sundown check-in, we ask you to come to the departure gate at least one hour prior to departure.

Sundown check-in is free of charge for our Premium Class passengers.

Plane taking off from runway into sunset.

Screening requirements – all US flights

The Transport Security Administration (TSA) in the US has implemented additional security measures that all airlines must comply with. As a result, your flight will depart from a specific desk at the airport, rather than our communal check-in area. Look out for the desk numbers on the departures notice board when you arrive at the airport.

This additional baggage screening may take a little longer than usual, so please do take the opportunity to arrive at the airport in plenty of time to help us get you through this process as quickly as possible.

Restrictions

  • Flying from Manchester? You'll need to wait about 20 mins after you've checked your bags in to make sure they pass x-ray checks. You'll also need to leave your phone number with us.
  • Animals may not be checked in until the day of departure.
  • Every passenger must produce an official photo ID (personal ID card, passport).
  • All passengers who want to use Sundown check-in must be present, at the time of check in/bag drop.
  • Sundown check-in is only available for ticketless flights (NOTIX) if a booking confirmation or at least the booking number is presented with the official ID.

Sundown check-in is not available for:

  • Flights to the USA.
  • Any flights departing after midday.
  • Special flights (those not operated regularly with a flight schedule e.g. a sightseeing flight over the Alps).

 

 

Airports

Check-in opening

Next day departures up to

Terminal/Counter

Dusseldorf

6:00–8:00 pm

11:59 pm

Terminal B, desks 198-203

Frankfurt/Main

6:00–10:00 pm

Until 2:30 pm

1, Hall C, Economy Desks 779 – 785; Premium Desks 773 – 774 

Hamburg

6:00–8:00 pm

11:59 pm

2, Row 10

Hanover

6:00–8:00 pm

11:59 pm

C, Marked Counters

Cologne/Bonn

6:00–8:00 pm

11:59 pm

Short/ Medium Haul: 2, Long: 1
Marked Counters C01 – C04

Leipzig/Halle

6:00–8:00 pm

11:59 pm

Central Terminal, Marked Counters

Munich

6:00–9:00 pm

11:59 pm

1, Departure Hall B-Nord,
counters 102–108

Stuttgart

6:00–8:00 pm

11:59 pm

3, Marked Counters

Manchester

4:00-10:00 pm

12:00 pm

1, Marked Counters

London Gatwick

4:00-10:00 p.m

12:00 pm

South Terminal, Marked Counters


Subject to change without prior notice.