Baggage

Regulations for Flights Operated by Other Airlines

What regulations apply to Thomas Cook Airline flights with feeder and connecting flights? Information about flights operated by other airlines can be found here:

Regulations for codeshare flights

If your flight is being operated by an airline other than the airline listed on your flight ticket (a so-called codeshare flight), the free baggage conditions specified on your booking confirmation apply.

Please contact the airline operating your flight directly to book extras (such as seat reservations or the transportation of animals or sports equipment).

Bestimmungen für Flüge mit anderen Fluggesellschaften

Transporting Pets on Connecting Flights

Please note: The transportation of pets on connecting flights operated by our partner airlines is unfortunately not possible.

Thomas Cook Airline flights that include connecting flights

Departure or destination airport not in USA/Canada/Puerto Rico

If you have booked a Thomas Cook Airline flight that includes a connecting flight with another airline (providing it is included on the same Thomas Cook Airline ticket), the baggage conditions of the airline that operates the most important segment of the journey (normally the geographically-longest segment) apply to the entire journey.  

However, the conditions of the particular airline concerned will apply when requesting extras or special services. If necessary, please contact the airline operating the connecting flight.

What is meant by “most important segment”?

The most important segment is determined by IATA Resolution 302, with which all airlines comply worldwide.  This resolution divides the world up into three large tariff areas:

  • Tariff Area 1: American continent and Greenland (sub-regions): North America, Central America, Mexico, Caribbean and South America)
  • Tariff Area 2:  Europe, Africa and Middle East (sub-regions): Europe, Middle East, Africa (including islands in Indian Ocean)
  • Tariff Area 3:  Asia and Oceania (sub-regions): South Asia, South-east Asia, Japan, Korea, South-west Pacific, Australia, New Zealand). 

It is generally the case that the most important segment is that which flies first of all over a tariff area. 

There are some exceptions for the most important segment:

  • In the case of journeys that entail flying over all three tariff areas, the most important segment is always that between tariff areas 1 and 2. 
  • In the case of journeys that do not fly over any tariff area, the most important segment is always that which flies first of all over a sub-region. 
  • In the case of journeys that do not fly over any sub-region, the most important is always that which flies first of all over an international border. 
  • In the case of journeys that do not fly over any international border, the most important segment is always the first segment. 

This rule always applies up to the point at which the journey is interrupted for more than 24 hours (a stopover). 

Example of a stopover: You booked a flight from Manchester to Delhi via Goa. 

The flight from Manchester to Goa is operated by Thomas Cook Airlines, while the onward flight will take place with Air India after a stopover (break of more than 24 hours).  

In this case, Thomas Cook Airline’s baggage policy will apply to the flight to Goa with Thomas Cook Airlines, while those of Air India apply to the onward flight to Delhi.  

Departure or destination airport in the USA/Canada/Puerto Rico:

Special baggage regulations apply to flights from/to or via USA/Canada/Puerto Rico on the basis of legislation enacted by the US or Canadian authorities (US Department of Transportation or Canadian Transportation Agency).    

Book direct with Thomas Cook Airlines (website, service center, etc). 

If you have booked a Thomas Cook Airline flight that involves a connecting flight with another airline, Thomas Cook Airline’s policy will apply to the entire journey (including the return flight, providing this is included on the same Thomas Cook Airline ticket).

You can find the precise baggage policy on your confirmation of booking. 

Bookings made through travel agencies or portals (Expedia, Skyscanner, etc.)

If you have booked a Thomas Cook Airline flight that involves a connecting flight with another airline, and Thomas Cook Airline is the operator of the first flight, Thomas Cook Airline’s policy will apply to the entire journey (including the return flight, providing this is included on the same Thomas Cook Airline ticket).

If Thomas Cook Airline is not the airline operating your first flight, a special policy may apply to your entire flight itinerary. In this case, the free baggage allowance for the first flight is that for the class of travel booked on the Thomas Cook Airline segment (Economy Class, Premium Class).  If the operator of the connecting flight does not offer the class of travel booked on Thomas Cook Airline, your free baggage allowance will be at least the weight allowed in Economy class.

You can find the precise baggage policy on your confirmation of booking.