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Contact us

Where can you find Thomas Cook Airlines?

Contact Center

For all your questions concerning your reservation and special requests.

  • Call: +32 70 22 32 20
  • Availible:
    Monday - Friday: 8 am – 10 pm
    Saturday: 9 am – 7 pm
    Sunday: 10 am – 6 pm
  • E-mail: info@thomascookairlines.com

Customer Service

For all your questions and comments after your flight and contacts for lost or damaged luggage

  • Address:
    TCSC n.v.
    Customer Service department
    Tramstraat 65
    B - 9052 Ghent

    Tel.: +32 9 248 49 30
    Fax: +32 9 248 49 31

    VAT: BE0412.677.887
    RPR Ghent
  • Availible:
    Monday – Friday: 9 am – 6 pm
  • E-mail:
    » for all your questions and comments after your flight: quality@thomascook.be
    » for reporting lost or damaged luggage: bagage@thomascook.be

Group department

For all your group request as from 10 persons

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