Contact us

Where can you find Thomas Cook Airlines?

Contact Center

For all your questions concerning your reservation and special requests.

• Call us: +32 70 22 32 20
• e-Mail us: fill out this form
• Availible:
  Monday - Friday: 8 am – 10 pm
  Saturday: 9 am – 7 pm
  Sunday: 10 am – 6 pm

You wish to modify an existing reservation? Fill out this form.

Customer Service

For all your questions and comments after your flight and contacts for lost or damaged luggage

• Address:
  TCRB n.v.
  Customer Service department
  Tramstraat 65
  B - 9052 Ghent
  
  Tel.: +32 9 248 49 30
  Fax: +32 9 248 49 31
  
  VAT: BE0412.677.887
  RPR Ghent
• Availible:
  Monday – Friday: 9 am – 6 pm
• E-mail:
  » for all your questions and comments after your flight: quality@thomascook.be
  » for reporting lost or damaged luggage: bagage@thomascook.be

Group department

For all your group request as from 10 persons

• E-mail: groups@thomascookairlines.com

• Change booking form
• Contact form

Change booking form

Do you have an extra request for your booking or do you want to change something ? Fill out the form below.

If you do not have a reservation number, fill out this contactform.

Contact form

Do you have a question or do you want extra information ? Contact us using the form below.

If you want to change your existing booking. Fill in this form.