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About us

About our company

Thomas Cook Airlines Belgium
Tramstraat 65
9052 GHENT

Tel.: +32 2 400 34 22
Fax: +32 9 241 16 81

VAT: BE0476.635.729
RPR Gent

Permit A7025, granted by the Flemish Tourist Office, Grasmarkt 63, 1000 BRUSSELS.
TCRB N.V. is a subsidiary of Thomas Cook, an international travel company.
TCRB N.V. is a member of the Belgian Travel Guarantee Fund (Garantiefonds Reizen - Fonds de Garantie Voyages)
Metrologielaan 8
1130 Brussels

E-mail: mail@gfg.be

with which insolvency insurance has been taken out. This insurance runs to 31 December 2012 and will be extended thereafter with the same or another officially recognised insurance company.

Professional liability insurance coverage has been obtained from AXA Corporate Solutions Limited. This insurance runs to 30 September 2012 and will be extended thereafter with the same or another officially recognised insurance company.

TCRB N.V. accepts the General Conditions and thus the authority of the Geschillencommissie Reizen (Belgian voluntary disputes committee for the travel industry) North Gate III, Koning Albert II - laan 16, 1000 BRUSSELS.

Contact us

Where can you find Thomas Cook Airlines?

Contact Center

For all your questions concerning your reservation and special requests.

  • Call us: +32 2 400 34 22
  • Availible:
    Monday - Friday: 8 am – 8 pm
    Saturday: 10 am – 6 pm
    Sunday: 10 am – 6 pm

Customer Service

For all your questions and comments after your flight and contacts for lost or damaged luggage

  • Address:
    TCRB n.v.
    Customer Service department
    Tramstraat 65
    B - 9052 Ghent

    Tel.: +32 9 248 49 30
    Fax: +32 02 400 34 22

    VAT: BE0412.677.887
    RPR Ghent
  • Availible:
    Monday – Friday: 9 am – 6 pm
  • E-mail:
    » for all your questions and comments after your flight: quality@thomascook.be
    » for reporting lost or damaged luggage: bagage@thomascook.be

Group department

For all your group request as from 10 persons

Our fleet

Aircrafts 1 Airbus A319
3 Airbus A320
Seating A319 : 24 rows of 6 seats (3 to the left, 3 to the right)
A320 : 30 rows of 6 seats (3 to the left, 3 to the right)
Video A319 : not available
A320 : 16 monitors spread over the whole cabin
Audio A319 : not available
A320 : yes
Cabin crew A319: 3
A320: 4
Cockpit crew 2


Registration OO-TCH
Type A320-214
Name Experience
Manufacturer serial number 1929
Effectivity number 101
Engine Type (Thrust) CFM56-5B4/P
Total seats 180
Commercial in service date 12/03/2008
MTOW 76 990 kg
MZFW 61 000 kg
MLW 64 500 kg
Maintenance contracts :
Line Maintenance BRU Sabena Technics
Maintenance Provider Sabena Technics
 
Registration OO-TCI
Type A320-214
Name Relax
Manufacturer serial number 1975
Effectivity number 309
Engine Type (Thrust) CFM 56-5B4/P
Total seats 180
Commercial in service date 18/03/2004
MTOW 77 000 kg
MZFW 62 500 kg
MLW 66 000 kg
Maintenance contracts :
Line Maintenance BRU Sabena Technics
Maintenance Provider Sabena Technics
 
Registration OO-TCJ
Type A320-214
Name Inspire
Manufacturer serial number 1787
Effectivity number 303
Engine Type (Thrust) CFM 56-5B4/P
Total seats 180
Commercial in service date 27/03/2004
MTOW 77 000 kg
MZFW 62 500 kg
MLW 66 000 kg
Maintenance contracts :
Line Maintenance BRU Sabena Technics
Maintenance Provider Sabena Technics
 
Registration OO-TCS
Type A319-132
Name Sunshine
Manufacturer serial number 2362
Effectivity number 806
Engine Type (Thrust) V2524
Total seats 144
Commercial in service date 28/03/2012
MTOW 75 500 kg
MZFW 58 500 kg
MLW 62 500 kg
Maintenance contracts :
Line Maintenance BRU Sabena Technics
Maintenance Provider Sabena Technics
 

Our partner companies

Most flights offered at thomascookairlines.com are operated by our own airline, Thomas Cook Airlines Belgium.

However, our reliable partner companies are called upon to operate a number of flights.

As you are entitled to expect, all these companies comply with the strictest industry safety regulations.

Thomas Cook Airlines Belgium

Thomas Cook Airlines Belgium is a Belgian airline founded in 2002. It operates a modern fleet of 5 Airbus A-320 aircraft, all of which are based in Brussels.

The experienced team of Belgian pilots and flight attendants guarantees high-level on board service. Furthermore, a video and audio program is provided during the flight. There is always a fun gift for children.

The fact that our customers value our service has been shown time and again through the customer satisfaction surveys which are conducted on every flight.

Thomas Cook Airlines Belgium is part of the international Thomas Cook Group, which has the largest holiday destination fleet in the world. All airlines within the Thomas Cook Group comply with the strictest standards in terms of safety and guarantee reliability and professionalism.

ThomasCookAirlines.com

ThomasCookAirlines.com is the booking site of the Belgian airline Thomas Cook Airlines Belgium. You can go there to book flight tickets to all Thomas Cook Airlines destinations as well as those of its partner companies.

At ThomasCookAirlines.com, you will find the largest selection of flights to and from Brussels, Liege, Lille and Ostend.

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