US Charges and Fees

FAQs

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Travel Tips

"Use small items of clothing ie: rolled socks, underwear or swimwear for stuffing inside the toes of shoes or sandals to keep their shape."Brenda B

Region GBP One-way per kg USD One-way per kg EUR One-way per kg
Shorthaul 14 23.1 17.08
Mediumhaul 15 24.75 18.3
Longhaul, (including Gambia) 18 29.7 21.96
USA and Canada GBP Economy class USD Economy Class
1st baggage item (1 piece only, which can not be combined with other paxs on the same booking) free up to max. 23kg / 50lbs per item free up to max. 23kg / 50lbs per item
2nd baggage item (2 pieces only. Each bag not exceeding 23kg and allowance can not be combined with other paxs on the same booking). 50 82.5
Surcharge for baggage exeeding maximum dimensions (greater than 158cm) 40 66
Surcharge for baggage exeeding weight allowance (heavier than 23kg) 40 66
Surcharge for baggage exceeding maximum dimensions (greater than 158cm) and weight allowance (heavier than 23kg) 80 132
Infants (under 2 years of age) are entitled to a free baggage allowance of 1 baggage item free up to max 10kg 1 baggage item free up to max 10kg
Baggage packages GBP One-way USD One-way EUR One-way
5kg / 11lbs shorthaul flights 10 17 12
10kg / 23lbs. Shorthaul flights 20 33 24
5kg / 11lbs mediumhaul flights 12.50 21 15
10kg / 23lbs mediumhaul flights 25 41 31
5kg / 11lbs longhaul flights 20 33 24
10kg 23lbs longaul flights 40 66 49

If you are booking your flight online and would like to take your sporting equipment with you, then please call your Thomas Cook Call Centre after you have made your online booking. Please register your sporting equipment there under your booking code. All unregistred sporting equipment is subject to load and cannot be guaranteed.

Type of Sporting Equipment GBP Charge USD Charge EUR Charge Definition
Bicylcle and Tandem 35 58 43 Subject to mandatory registration. Up to 30kg / 66lbs including packing. Bicycles are conveyed with front wheel removed, the handlebar turned in line with the frame, the padles either removed or turned inwards. We recommend the use of bicycle cases or bags. Bicyles with an electric motor will not be transported.
Golf Equipment 30 50 37 Subject to mandatory registration. All clubs must be suitably packed and not exceed 15kg / 33lbs. Above 15kg / 33lbs. will be charged as excess baggage.
Scuba Equipment 30 50 37 Subject to mandatory registration. Equipment should be packed speparately from other baggage. Scuba tanks are only conveyed if empty with open valves. Deactivated diving lights (the bulb and rechargeable battery must be removed). Taking diving lights on board in hand baggage must be reported to the check-in staff.
Ski / Snowboard Equipment 30 50 37 Not subjecct to mandetory registration. Including a pair of ski, a pair of poles, a pair of boots (even if in separate bag), a helmet or a snowboard , a pair of snow boots, a helmet. All equipment must be suitably packed and not exceed 15kg/33lbs.
Surf Boards / Kite Boards / Body and Boogie Boards 35 58 43 Subject to mandatory registration. Up to 30kg / 66lbs, max. dimensions: 400cm length x 70cm width x 55cm height. Comprising 1 board + 1 mast + 1 sail or 1 board + 1 kite. Dimension details must be indicated to establish whether and how the item can be carried.
Canoes 40 66 49 Subject to mandatory registration. Up to 30kg / 66lbs, max. dimensions: 365cm length x 70cm width x 55cm height. Dimension details must be indicated to establish whether and how the item can be carried. Carriage of canoes and kayaks is only possible on submission of a release of liability.
Sporting / Hunting Weapons plus Ammunition* 15 25 18 Subject to registration. Up to 30kg / 66lbs, above this as excess baggage. All firearms will only be transported in safety mode and unloaded in commercially available firearms cases. A license must be presented. A maximum of 5kg / 15lbs. of ammunition can be carried separately from the firearm.
Paragliders / Hand Gliders 40 66 49 Subject to mandatory registration. Up to max. 30kg / 66lbs. Dimensions: 400cm length x 70cm width x 55cm height. Dimension details must be indicated to establish whether and how the item can be carried.
Tennis, squash and badmington equipment, skating gear, archery bow, riding equipment, mountaineering equipment etc. Excess baggage charges Excess baggage charges Excess baggage charges Not subject to mandatory registration. Thomas Cook Airlines carries per passenger the sports equipment listed at the excess baggage rate with the free baggage allowance set off against. Kindly note that a weight of 30kg / 66lbs per baggage item may not be exeeded.

Weapons used for sport or hunting must be decleared and are then only charged for if they are transported in a separate weapons case. Small weapons, which are packed in checked baggage and which do not exeed the free baggage allowance, will not incure a charge.

Thomas Cook Airlines are able to carry pets / assistance dogs on selected routes only.

Please contact our Cargo team on +44-845-8807727 to arrange the transportation of your pet or alternatively email to cargo@thomascook.com

For information on Pet Travel Scheme (PETS) you can call or make contact in the following ways:

  • PETS help line: +44-870 241 1710
  • PETS website: www.defra.gov.uk/animalh/quarantine
  • PETS e-mail: pets.helpline@defra.gsi.gov.uk

Seat reservation up to 25 hours before scheduled departure. All shown prices are one-way prices.

Type of seat Shorthaul ADT/CHD Mediumhaul ADT/CHD Longhaul ADT/CHD
Standard sized seat GBP 6.50/3.25, USD 11/5.50, EUR 8/4 GBP 9.50/4.75, USD 16/8, EUR 12/6 GBP 14/7, USD 23.77/11.88, EUR 17.67/8.84
Extra Legroom ** GBP 15/15, USD 25/25, EUR 18/18 GBP 25/25, USD 41/41, EUR 31/31 GBP 40/40, USD 66/66, EUR 49/49
Front Row Seat GBP 12/12, USD 20/20, EUR 15/15 GBP 15/15, USD 25/25, EUR 18/18 GBP 18/18, USD 30/30, EUR 22/22
A330 Twin Seat (NOT TZ) GBP 11/8, GBP 14/9.50, GBP 17/11,

** Anyone over the age of 16 who is able bodied who is able to assist in an event of an emergency. (Paxs who are 16 or 17 year old must book via the call centre)

Meals Price GBP SH/MH/LH Price USD SH/MH/LH Price EUR SH/MH/LH
3 course standard meal 6.00/8.50/11.00 10.00/14.00/18.00 7.50/10.50/13.50
Diabetic Meal 6.00/8.50/11.00 10.00/14.00/18.00 7.50/10.50/13.50
Gluten Free meal 6.00/8.50/11.00 10.00/14.00/18.00 7.50/10.50/13.50
Vegan meal 6.00/8.50/11.00 10.00/14.00/18.00 7.50/10.50/13.50
Vegetarian Meal 6.00/8.50/11.00 10.00/14.00/18.00 7.50/10.50/13.50
Child Meal* 3.00/4.25/5.50 5.00/7.00/9.00 3.75/5.25/6.75
*Child meal applies for children aged 3-11 years. Infants 0-2 years do not receive a meal and no baby food is sold on the flight.
Drinks on board Price GBP Price USD Price EUR
Non-alcoholic beverages 1.80 3 2.20
Alcoholic beverages** 4 6.60 4.90
** All airline regulations only permit the consuption of alcohol that is puchased from the on-board bar service.
Entertainment on board Price GBP Price USD
Magazines, newspapers, audio and video program free of charge free of charge
Headsets 2.75 4.50
Comfort Price
Pillow and Blanket on longhaul flights free of charge
Loss of ticket Price GBP Price USD
In case of the loss of ticket or failure to print the e-ticket, we charge a handling fee per ticket to print you a copy. In cases where ticket collection at the airport has already been arranged and then cancelled on the same day, we entitled to charge a fee per ticket. 5.00 per ticket 8.25 per ticket

Thomas Cook Airlines does not allow part cancellactions of passengers, dates, times or routes of any flight.

Thomas Cook Airlines fares are 100% non-refundable. This applies to all cancellations including but not limited to cancellations arising from a change in personal circumstances, such as the inability to travel on medical grounds. If you need to cancel your flight booking you will be charged 100% of the booking costs.

You may request from us a refund of UK government air passenger duty (APD) for any flight you choose to cancel. Such a request must be received within 28days of the cancellation being made by us and you must also pay GBP 25.00 / EUR29.00 / USD 32.00 administration fee per booking.

Reservation / Cancellation of special services
You can book numerous other special services with Thomas Cook Airlines such as a carriage of sport baggage and special baggage. In the event that a reservation is changed or a special service is cancelled you will be charged 100% of the costs per service booked or reservation made.