Thomas Cook Airlines does not allow part cancellactions of passengers, dates, times or routes of any flight.
Thomas Cook Airlines fares are 100% non-refundable. This applies to all cancellations including but not limited to cancellations arising from a change in personal circumstances, such as the inability to travel on medical grounds. If you need to cancel your flight booking you will be charged 100% of the booking costs.
You may request from us a refund of UK government air passenger duty (APD) for any flight you choose to cancel. Such a request must be received within 28days of the cancellation being made by us and you must also pay GBP 25.00 / EUR29.00 / USD 32.00 administration fee per booking.
Reservation / Cancellation of special services
You can book numerous other special services with Thomas Cook Airlines such as a carriage of sport baggage and special baggage. In the event that a reservation is changed or a special service is cancelled you will be charged 100% of the costs per service booked or reservation made.