Find answers to our customers most common questions

Travel Tips

"NEVER pack valuables in your suitcase – keep jewellery and other expensive items in your hand baggage."Customer Service Team

Aisle... window... extra leg room or even specific seat numbers...

Whatever your preference. Choose the seat you want from only £6.50 per person per flight! When you're making your booking just follow our simple, easy to use seat map and that's it, you've chosen your seat!

How do I choose my seat if I've already booked my flight?

Choose Your Seat can be added at the time of booking or can be added to an existing booking. If you have an existing booking you can Choose Your Seat by using our 'Manage Booking' facility.

Extra leg room

Do you fancy stretching you legs out when you fly? Try one of our limited extra leg room seats from only £15 per person per flight, just look for the extra leg room seats on the map.

Occasionally Thomas Cook Airlines has to make changes on the day of departure that can result in withdrawal or changes to pre-booked flight services.