We want to help Syrian refugees in the best way to ensure aid reaches them as soon as possible. The most effective means for us all to do this is to channel our support to charities such as Oxfam, UNHCR and Save the Children. They understand the crisis well and are experts at getting help to those in need on the ground. They need our help to carry on doing a great job.
We understand that some customers may wish to carry charitable donations for the refugees, so at all our UK departure airports we will carry it for free, and on all routes to Greece and Turkey up to the 24th October, we have significantly increased the overall limit to allow more of our customers to do this. Due to weight restrictions on the aircraft we will only be able to carry pre-booked items, so to make these arrangements, please call our Sales and Service Centre on 01733 224330. We recommend that you try and find out prior to departure which charity you are going to take it to so that it gets to those who need it as quickly as possible.