Internet shopping is safe and secure
Transactions effected on ThomasCookAirlines.com are rendered secure by the Ogone payment system. All information exchanged to process the payment is encrypted using the SSL protocol. These data cannot be detected, intercepted or used by third parties, and are not kept on our computer systems either.
Ogone is a technical service provider, and does not take care of disputes linked to the orders. These should be settled directly with Thomas Cook Airlines and/or your bank.
More information about Ogone: Ogone.com
Visa, Mastercard or American Express
If you are paying with your credit card, keep it to hand so that you can immediately type in your card number, expiry date and Card Verification Code. Ogone’s security software ensures payment is secure.
KBC online or Dexia Direct Net
Only for KBC / Dexia customers who have activated KBC-Online banking / Dexia Direct Net banking. If you select this option, you will automatically be directed to the KBC / Dexia payment package, where you can pay with a method you trust. KBC / Dexia’s security software ensures payment is secure.
In Belgium, debit cards issued by KBC, CENTEA, Dexia, BNP Paribas Fortis and Fintro can be used for online payments with a Maestro Card.
After entering your credit card data, you will be referred to the online services of your bank where you will have to identify yourself by the standard procedures (using your digipass, password or card reader).